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DIFFICULT CONVERSATIONS PB

DIFFICULT CONVERSATIONS PB

Συλλογικό

Εκδότης Penguin , ISBN 9780140277821


What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?



Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Περίληψη


What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?



Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Πληροφορίες προϊόντος

  • Συγγραφέας Συλλογικό
  • Eκδότης Penguin
  • ISBN 9780140277821
  • Κωδικός Ευριπίδη 040100044598
  • Έτος κυκλοφορίας
  • Σελίδες 0
  • Διαστάσεις
  • Βάρος 350 gr

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